Negative Trader Feedback - Leaving negative feedback etiquette versus Padding the package
kny3twalker
07-16-2009, 03:31 AM
So I know that if someone never received their item(s) that they paid for, they are going to leave negative feedback. But what about sellers that cannot package a part worth a shit, and the part arrives hanging out of the box and slightly banged up?
I mean how fucking hard is it to use some newspaper, old magazines, junk mail, etc... to pad the fucking box???
The last two parts I bought from members arrived with holes in the boxes, where the part came through the box, one much worse than the other.
I exchanged a series of the messages with the shipper of the "worse" box, and I feel like I am getting no where. I know this is not ebay, but I would have probably left negative feedback already if it was.
kny3twalker
07-16-2009, 03:05 PM
Anyone have an opinion?
BlackonBlackTA
07-16-2009, 03:21 PM
I suppose I would leave "neutral" feedback at the very most. You got the correct part and it wasn't broken. That is a huge positive. Most people considering negative feedback aren't that lucky. Definitely use the comment section though, to let people know why you chose whatever. Clearly you should not use negative feedback though.
the_merv
07-16-2009, 05:32 PM
I've recieved things that were packaged shitty, or not as described. I leave a neutral feedback, and then state why I did.
Pretty much the reason I don't leave a negative is cause I actually recieved the thing..but it's pretty much the lowest possible neutral IMO..
kny3twalker
07-17-2009, 01:40 AM
Thanks everyone. I had not thought about neutral feedback.
za355tx
07-21-2009, 02:51 PM
I personally pack the crap out of parts I sell to make sure nothing like this happens with me. And you're right it's not that hard to pack something well. Like I bought a catback from a guy a while back and there was ZERO packing. It was just the I pipe, over the axle pipe, and muffler banging around against each other. I wasn't very happy but I didn't make a fuss because it still got here in ok shape. I'd probably send the person a message before I sent them any kind of feedback. That's what I did with the exhaust guy and he sent me some money back, then he got good feedback. Amazing how that works. He really was a nice guy just I guess it didn't cross his mind to back something that lives under a car.
kny3twalker
07-22-2009, 02:55 AM
I personally pack the crap out of parts I sell to make sure nothing like this happens with me. And you're right it's not that hard to pack something well. Like I bought a catback from a guy a while back and there was ZERO packing. It was just the I pipe, over the axle pipe, and muffler banging around against each other. I wasn't very happy but I didn't make a fuss because it still got here in ok shape. I'd probably send the person a message before I sent them any kind of feedback. That's what I did with the exhaust guy and he sent me some money back, then he got good feedback. Amazing how that works. He really was a nice guy just I guess it didn't cross his mind to back something that lives under a car.
We got it worked out a couple days ago. The guy was selling the part originally at a very reasonable price; then he refunded part of the shipping since it was only minor damage (scuffs and small dings).
I figured I would try to work something out. I just think its completely dumb not try to package this stuff. Its not hard.
andrew69_04
07-22-2009, 11:15 AM
fedex/ups require a solid 2"+ packing around all sides of your item with adequate packing to claim anything that gets damaged. Most people dont do that so a claim is worthless. just some info if anyone cares